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Privacy policy

Last updated: 14 October 2026

This policy explains what information Eiger Site Builder collects, why we collect it, and what we do with it. It applies to eigersitebuilder.com and to the websites we build and manage for our customers.

Who we are

Eiger Site Builder is operated by your legal business entity name, registered at your trading address. For anything to do with your personal information, email hello@eigersitebuilder.com.

What we collect

  • Information you give us directly: your business name, your name, email address, phone number, and any content you send us for your website.
  • Publicly available business information: when you ask for a draft site, we look up your public Google Business Profile — business name, address, phone number, opening hours, photos, services and publicly visible reviews.
  • Basic site statistics: aggregated, anonymous data such as how many people visited a site and which pages they opened. We do not use advertising trackers or sell this data.

Why we use it

  • To build and deliver the website you asked for.
  • To host, maintain and update that website.
  • To reply to your enquiries and send you invoices.
  • To send you a short monthly report on how many people contacted you through the site.

We do not use your information for advertising, we do not sell it, and we do not share it with anyone except the service providers listed below.

Reviews shown on your website

If we display your Google reviews on your website, we show them exactly as they were written, attribute them to Google, and do not edit them or select them in a way that misrepresents your overall rating. If you would rather not have reviews displayed, tell us and we will remove them.

Who else processes your data

We use a small number of providers to run the service: a domain registrar and DNS provider, a hosting provider, an email provider, and a payment processor. Each only receives the data needed to do its job. We do not allow them to use your data for their own purposes.

How long we keep it

We keep your business and contact details for as long as you remain a customer. If you cancel, we delete or anonymise them within twelve months, unless we are required to keep invoices and payment records for tax purposes.

Your rights

You can ask us at any time for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email hello@eigersitebuilder.com and we will action it within 30 days. If you are in the UK or the EEA, you also have the right to complain to your national data protection authority.

Cookies

This site sets no advertising or tracking cookies. The websites we build may use privacy-respecting analytics to count visits; where they do, no personal data is stored and no data is shared with advertisers.

Changes

If we change this policy in a way that affects you, we will email you before the change takes effect.

Eiger Site Builder
hello@eigersitebuilder.com
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